Job description:

GTS Transportation is looking to add talented dispatchers to our operations team. A successful dispatcher will have great negotiating skills, sales experience, be able to work in a fast paced environment, and a team player.

Truck Dispatcher Skills & Competencies

  • Computer skills: You should be proficient with computer technology, able to learn company-specific programs, and access GPS monitoring programs.
  • Language skills: You should be fluent in English, and knowing a second language is a plus but not required
  • Interpersonal skills: You’ll be working with drivers, customers, and vendors, not all of whom will necessarily have the same goals in mind.
  • Be able to demonstrate attention to details and excellent follow through;
  • Team player and can collaborate with other members of our organization;
  • High level of interpersonal skills with demonstrated poise, tact and diplomacy with customers, drivers and other staff members.
  • Strong organizational skills and ability to prioritize and reorganize workload in order to meet deadlines in a dynamic work environment.

Qualifications / Additional Skills:

  • Previous experience with automated TMS systems and electronic logbook systems is preferred.
  • Ability to prioritize tasks and manage time effectively.
  • Computer literate
  • Able to work in a fast paced environment
  • Able to handle heavy phone traffic

Truck Dispatcher Duties & Responsibilities


  • Negotiate rates directly with brokers, and keep in constant communication with your drivers to ensure timely acceptance of offered loads.
  • Plan and dispatch drivers to appropriate locations per customer request in the most efficient and cost effective manner available.
  • Using freight booking platforms to book freight.
  • Establishing relationships with customers/brokers.
  • Entering orders into TMS.
  • Proactively tracking shipments and alerting brokers for anticipated scheduling delays.
  • Maintaining strong relationships with drivers.
  • Keep tabs on the weather at all drivers’ locations to be able to flag potential issues, typically with the aid of numerous computer programs.
  • Serve as a reliable point of contact to balance drivers’ health and safety with customer requirements.
  • Coordinate and manage the most efficient loads to remain cost-effective as a company,

       Minimum Requirements:

      • Authorized to work in US without sponsorship
      • Fundamental knowledge of transportation, routing, and geography in US
      • Proficient in Microsoft Office, Excel.
      • Ability to professionally communicate with customers, OTR drivers, and dispatchers. Ability to work individually and as a part of a team.
      • Fluent in both verbal and written English