STEPS TO TAKE!
1. Forward the email chain with mentioned issues for visibility to claims@gtscarrier.
when you are having any load issues: Damage, loss, shortage, and concealed damage or shortage.
2. Fill out the form / Template
3. Attach BOL/POD
HOW TO BE PREPARED?
1. Read your BOL
2. Try to have photos of load securement as often as you can with straps, cargo net visibility, or other methods
3. Confirm with the driver if he’s aware of how is cargo secured every time
3. Use the additional padlocks if you have that option
4. Have an info about seal #
5. Advise drivers to be more aware of the securement of the load and collect proof, otherwise, the driver/carrier will be blamed for the damages